51 INTERNET BASICS
Understanding Access, Browsing, Search, and Everyday Online Use
511 Internet Access and Connection Options
512 Connecting Devices to Internet Networks
513 Using Web Browsers for Everyday Tasks
514 Navigating Websites and Online Page Controls
515 Searching the Web and Improving Search Results
516 Online Accounts, Sign-In, and Account Access
517 Downloading and Uploading Files Online
518 Solving Common Internet Connection Problems |
52 EVERYDAY DEVICES
Using Smartphones, Computers, Apps, and Common Digital Tools
521 Everyday Devices and Their Practical Uses
522 Using Smartphones and Tablets Effectively
523 Using Computers and Laptops Effectively
524 Apps, Software, and Everyday Digital Tasks
525 Managing Files, Folders, and Device Storage
526 Device Settings, Accessibility, and Personal Use
527 Connecting Devices, Networks, and Accessories
528 Device Care, Maintenance, and Troubleshooting |
53 DIGITAL COMMUNICATION
Using Email, Messaging, Video Calls, and Shared Online Spaces
531 Everyday Digital Communication and Contact
532 Using Email Clearly, Safely, and Effectively
533 Using Messaging Apps Clearly and Responsibly
534 Using Voice and Video Calls Effectively
535 Communicating Clearly and Respectfully Online
536 Sharing Files, Links, and Information Online
537 Managing Communication Boundaries Online
538 Solving Common Digital Communication Problems |
54 ONLINE INFORMATION SKILLS
Finding, Checking, and Using Digital Information Responsibly
541 Finding and Using Online Information
542 Searching Online Information Effectively
543 Evaluating Online Sources and Reliability
544 Checking Online Claims, Facts, and Evidence
545 Recognizing Misinformation and Misleading Content
546 Evaluating Images, Video, and AI-Generated Content
547 Comparing Information Across Multiple Sources
548 Managing Information Overload and Attention |
55 ONLINE SERVICES AND PAYMENTS
Using Digital Services, Shopping, Banking, and Payments Safely
551 Using Everyday Online Services Effectively
552 Shopping Online Safely and Confidently
553 Using Digital Payments Safely and Effectively
554 Using Online Banking Safely and Responsibly
555 Making Online Bookings and Reservations
556 Using Online Forms and Service Portals
557 Using Government and Public Services Online
558 Handling Problems With Online Transactions |
56 ONLINE SAFETY
Recognizing Digital Risks and Protecting Accounts and Devices
561 Recognizing Common Online Risks and Threats
562 Passwords, Secure Sign-In, and Account Protection
563 Recognizing Phishing and Suspicious Messages
564 Avoiding Malware and Unsafe Downloads
565 Recognizing and Avoiding Online Scams and Fraud
566 Preventing and Responding to Identity Theft
567 Keeping Devices and Networks Safer
568 Recovering From Online Security Problems |
57 DATA PRIVACY
Understanding Personal Information, Permissions, and Online Rights
571 Understanding Personal Data and Its Uses
572 Understanding and Managing Digital Footprints
573 Sharing Personal Information More Safely
574 Managing App Permissions, Tracking, and Access
575 Using Privacy Settings More Effectively
576 Protecting Sensitive Personal Information
577 Managing Privacy at Work and in Public
578 Understanding Everyday Privacy Rights |
58 SOCIAL MEDIA SKILLS
Communicating, Sharing, and Managing Public Online Activity
581 Using Social Media Safely and Responsibly
582 Creating and Managing Social Media Profiles
583 Sharing Posts, Photos, and Media Responsibly
584 Communicating Respectfully on Social Media
585 Managing Privacy, Audience, and Visibility
586 Recognizing Harmful Social Media Behavior
587 Using Social Media Responsibly and Fairly
588 Managing Your Online Social Media Presence |
59 ONLINE DATING SAFETY
Recognizing Identity, Privacy, Boundary, and Meeting Risks
591 Using Online Dating Platforms More Safely
592 Dating Profiles and Personal Information Safety
593 Identity Checks, Catfishing, and Scam Signals
594 Messaging Safely Before Meeting in Person
595 Moving From Online Contact to Safer Meetings
596 Recognizing Money Requests and Romance Scams
597 Blocking, Reporting, and Digital Harassment
598 Protecting Accounts After Online Contact Ends |
59A AI TOOLS FOR DAILY LIFE
Using Artificial Intelligence for Practical Everyday Tasks
59a1 Understanding Everyday AI and Practical Uses
59a2 Using AI for Information, Ideas, and Research
59a3 Using AI for Writing and Communication Tasks
59a4 Using AI for Learning and Understanding
59a5 Using AI for Everyday Planning and Organization
59a6 Checking AI Outputs for Accuracy and Quality
59a7 Protecting Privacy and Personal Data With AI
59a8 Using AI Responsibly, Safely, and Fairly |
59B EMERGING TECHNOLOGIES
Understanding New Digital Tools and Changing Technology Trends
59b1 Understanding Emerging Digital Technologies
59b2 Automation, Smart Systems, and Everyday Tasks
59b3 Robotics and Their Everyday Practical Uses
59b4 Connected Devices and the Internet of Things
59b5 Virtual and Augmented Reality in Everyday Use
59b6 New Forms of Digital Computing and Services
59b7 How New Technologies Affect Everyday Life
59b8 Evaluating Claims About New Technologies |
59C DIGITAL BALANCE
Managing Time, Attention, and Wellbeing Across Online Activities
59c1 Building a Healthy Balance With Digital Life
59c2 Managing Screen Time and Digital Attention
59c3 Managing Notifications and Digital Interruptions
59c4 Protecting Sleep and Rest From Digital Disruption
59c5 Balancing Online and Offline Activities
59c6 Managing Social Media Pressure and Comparison
59c7 Building Sustainable and Healthy Digital Routines
59c8 Recognizing When Digital Use Becomes Harmful |
59D GLOBAL CONNECTIONS
Communicating and Collaborating Across Cultures and Regions
59d1 Understanding Global Digital Connections
59d2 Communicating Respectfully Across Cultures
59d3 Working and Communicating Across Time Zones
59d4 Using Language and Translation Tools Effectively
59d5 Participating in International Online Groups
59d6 Sharing Information Responsibly Across Regions
59d7 Respecting Cultural Differences Online
59d8 Building Responsible Global Digital Connections |
59E GOOGLE TOOLS
Using Common Google Apps for Everyday Tasks and Collaboration
59e1 Understanding Google Tools and Their Uses
59e2 Using Google Search More Effectively
59e3 Using Gmail for Everyday Email Communication
59e4 Using Google Drive for Files and Sharing
59e5 Using Google Docs and Sheets for Everyday Tasks
59e6 Using Google Calendar for Planning and Reminders
59e7 Using Google Maps for Places and Navigation
59e8 Managing a Google Account Safely and Effectively |
59F DIGITAL TERMINOLOGY
Explaining Essential Terms Used in Everyday Digital Life |
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